APA Style

Customer Mania!: It's Never Too Late to Build a Customer-Focused Company. (2004). London and New York: Free Press.

Chicago Style

Customer Mania!: It's Never Too Late to Build a Customer-Focused Company. . London and New York: Free Press, 2004. Text.

MLA Style

Customer Mania!: It's Never Too Late to Build a Customer-Focused Company. . London and New York: Free Press, 2004. Text.

Turabian Style

Customer Mania!: It's Never Too Late to Build a Customer-Focused Company. London and New York: Free Press, 2004. Print.